FREQUENTLY ASKED QUESTIONS (FAQ's)
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When I engage your firm to set up my competency system, what assurance can you give me that the system will function?
In an industry where promises are plentiful but guarantees are rare, we take an extraordinary step by providing a solid assurance for the effectiveness of our competency system (subject to clearly defined, mutually agreed-upon terms and conditions). This is not a claim that many in our sector are willing or able to make, which sets us apart as pioneers not just in competency development but also in client satisfaction and trust.
This is not a commonplace guarantee. It is a unique hallmark of our unwavering faith in the robustness and efficacy of our system. We are not merely promising; we are putting our reputation on the line to assure you of the outcomes. It is not just about completing tasks on a to-do list; it is about achieving measurable competency results that align with your organisational objectives.
Every detail of this unparalleled guarantee will be spelled out in our client agreement; covering everything from the scope of services, to work parameters, to the matrix and objectives that will serve as our performance benchmarks. Therefore, you are not just buying into a service; you are investing in a results-driven experience that few others in the competency and training landscape are willing to back up in the way we do.
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What standards do you refer to when you are implementing the competency system in our organisation?
We hold ourselves to the highest standards when developing competency systems. Our commitment to excellence is not just a claim; it is evident in our proven track record and our involvement in developing Malaysia’s competency systems with organisations like CIDB.
One significant achievement resulting from our collaboration with CIDB is that CIDB secured the prestigious ISO/IEC 17024 Conformity Assessment – General requirements for bodies operating certification of persons in September 2023. Consequently, our competency systems are therefore built on the ISO/IEC 17024 framework, ensuring they are reliable, consistent and of the highest quality. Your clients will be rest assured that your staff or employees are indeed competent and they know how to perform their work.
- What is this organisation, SABAZNI COMPETENCY INNOVATION CENTRE?
SABAZNI COMPETENCY INNOVATION CENTRE is a premier competency system development organisation that was established in 2016. Its mission is to enhance the competency landscape in various industries. - Who owns SABAZNI COMPETENCY INNOVATION CENTRE (Sabazni)?
SABAZNI COMPETENCY INNOVATION CENTRE is owned by SABAZNI COMPETENCY TRAINING & MANAGEMENT SDN. BHD. (1197866-K; 201601026927). - What services do Sabazni offer?
Sabazni provides customised competency system development services for your organisation which are creating competency blueprints, establishing job-specific competency standards, developing assessment banks & model answers, developing training modules and training your own in-house teams of skilled instructors/trainers, assessors and internal verifiers. Sabazni also offers an added-value service – the external verification service to your organisation. - Why should we consider Sabazni for competency system development?
Sabazni brings a wealth of experience; a history of successful completion of projects and a commitment to tailor-made solutions that align with your specific needs, vision and strategic objectives. - What industries has Sabazni worked with?
Mr. Saiful Bahri, its founder and CEO, has a diverse portfolio spanning various industries in various countries. A key project has been the work done with the Construction Industry Development Board of Malaysia (CIDB) where we developed the national competency blueprint – THE CONSTRUCTION INDUSTRY COMPETENCY BLUEPRINT (CONSTRUCTION INDUSTRY OCCUPATIONAL TITLES). - How does Sabazni ensure the quality and integrity of the competency system developed for a client’s organisation?
Our rigorous quality assurance processes and a dedicated team of external verifiers ensure the highest quality and integrity in every aspect of the competency system. - How does Sabazni’s competency system improve our staff performance?
Our competency system enhances individual capabilities, reduces errors, time, money and maximises resource utilisation, leading to increased productivity and efficiency in the organisation. - How many professionals has Sabazni trained so far?
We have successfully trained over 200 professionals who now form the backbone of the Construction Industry Development Board of Malaysia (CIDB)’s competency system, demonstrating the efficacy of our training approach. - Can Sabazni assist individual organisations?
Yes, we work closely with individual organisations to develop customised competency systems tailored to their unique needs and goals. - How does a Sabazni competency system save resources in our organisation when we engage Sabazni as our competency system developer?.
We develop an effective competency system and by doing so, it improves the staff competence. This results in the reduction of wastage of resources such as time and money, leading to higher profitability. - How can we begin our journey with Sabazni?
Reach out to us for a free Competency System Analysis (please refer to the page on Free Competency Analysis on this website), a crucial first step towards building a competent staffing force for your organisation. - What differentiates Sabazni from other service providers?
Our combination of a tailor-made hands-on approach, commitment to excellence and an impeccable track record of success sets us apart. We view ourselves as partners in your growth; working to create an environment of competency within your organisation. -
How does a Sabazni competency system align with our organisational strategy?
We customise each competency system to align with your specific strategic objectives, thereby supporting your organisational goals and fostering a culture of competency. -
How does a Sabazni competency system enhance productivity?
By developing staff competence, our system promotes efficient task execution and decision-making which reduce errors and wastage. This action will result in enhanced productivity.
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What is the impact of a Sabazni competency system on profitability?
A competent workforce ensures efficient utilisation of resources, reduced errors and improved productivity, all of which directly contribute to increased profitability. -
Why should we trust Sabazni with our competency system development?
With our extensive experience, a track record of success and a deep understanding of competency systems, Sabazni is your trusted partner in fostering a culture of competency and driving organisational growth. - Does Sabazni have a YouTube channel?
Yes, Sabazni maintains an active YouTube channel where we post informative videos and client testimonials. Please SUSCRIBE to our channel to stay updated with our latest content. Click the tab labelled “Contact” and when you are in this “Contact” page, scan our QR code or click the link. - We are interested to proceed with the free Competency System Analysis. What do we do?
We are indeed grateful to have you on board for our free Competency System Analysis. This initial step is crucial for uncovering opportunities to boost your organisation’s proficiency, productivity and profitability. Here are the simple steps you need to follow:a) On this website, you will find a tab labelled “Free Competency System Analysis”. Click on it to proceed.
b) On this page, you will notice a QR code. Use your smartphone to scan it. If you are on a computer or prefer not to use the QR code, there is also a direct link provided on the page.
c) Whether you scanned the code or clicked the link, you will be directed to a comprehensive questionnaire. Your responses will provide us with essential insights into your current competency system and where potential improvements can be made.
d) Once you have answered the questionnaire, click “SUBMIT”. This allows our team of Competency Systems Specialists to review and analyse your current competency setup.
e) Our team will assess your responses and get back to you as soon as possible to discuss the findings and potential strategies for enhancing your competency system.Remember, this entire process comes with no obligations. Our objective is to illustrate how Sabazni’s proficiency in competency system development can significantly improve your organisation’s efficiency and performance. We look forward to guiding you on this transformative journey.
- Can this competency system be applied to Small Business Enterprises?
The answer is YES. Our competency system is highly adaptable and designed to serve businesses of all sizes, including small Business Enterprises (SMEs). We believe that a robust competency system is important regardless of your business size, and even a small team can reap its considerable benefits.
Consider an SME with at least two staff members, not counting the owner. In this scenario, the owner steps into the roles of an internal verifier, an assessor and a subject-matter expert, offering invaluable insights and unique perspectives to the organisation. The first staff member, likewise, contributes as an assessor and a subject-matter expert, and the second staff member serves as an additional subject-matter expert.
Having this competency system in place from the beginning empowers an SME to scale up seamlessly in the future. The system ensures the continued presence of competent personnel within the organisation and as a result, valuable resources such as time and money are not wasted which translate into profitability.
The value generated by this system is manifold and continues to accrue over time, far outweighing the initial costs. As your team becomes more competent and efficient, you will witness substantial savings through improved productivity, reduced errors and more effective use of resources.